Assistant Manager/Deputy Manager - Operations

No. of Position(s): 2

Location:	Ahmedabad / Chennai
Educational Qualifications:	Graduate / Post Graduate
Experience:	4 yrs - 6 yrs
Skill Sets:	Candidates with Medical Billing/Healthcare Industry preferred. The candidate will manage the customer service relationship across locations and lead the operations of the entire backend activities.
Shift Details:	Evening / Night Shifts
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Team Leader - Operations

No. of Position(s): 3

Location:	Ahmedabad
Educational Qualifications:	Graduate / Post Graduate
Experience:	4 yrs
Skill Sets:	Act as a vital link between the Client and the Operations team. Attend client calls, interact with clients frequently and communicate feedback to the operations team. Control cost through effective utilization of personnel, materials and equipment. Recognize performance and behavioral problems in team and act proactively to ensure productivity is unhampered
Shift Details:	Flexible to work in Rotational shifts
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Client Service Executive - Voice

No. of Position(s): 30

Location:	Mumbai, Chennai and Ahmedabad
Educational Qualifications:	All Graduates. Undergraduates with experience in calling could apply.
Experience:	6 months - 1 yr in handling inbound/outbound calls.
Skill Sets:	Excellent communication skills. Prepared to work in night shift. Good computer skills.
Mandatory Skill Sets:	Excellent Communication Skills.
Shift Details:	Night shift only
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Quality Analyst/Sr Quality Analyst

No. of Position(s): 15

Location:	Mumbai / Ahmedabad / Chennai / Coimbatore
Educational Qualifications:	Graduate would be preferred. However, if not a graduate, but meets our criteria, good quality and productivity, quick learner, good aptitude, will be considered.
Experience:	A person from MT field having at least 2 years of pure QA experience and exposure to multiple specialities with direct export to clients in the US.
Skill Sets:	Quality analysis involving multiple specialities with 100% accuracy excluding blanks and 98.5% accuracy including blanks. Also, should be a team player and be able to take on and execute responsibilities of managing individual clinics/hospitals if given a chance. Should be actively involved in team activities in terms of training and recreational learning events.
Mandatory Skill Sets:	Quality analysis involving multiple specialities with 100% accuracy excluding blanks and 98.5% accuracy including blanks.
Shift Details:	Rotational Shifts
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Team Lead - IT

No. of Position(s): 2

Location:	Ahmedabad / Chennai
Educational Qualifications:	Any graduate with CCNA, MCSE; B.E. Electronics and Communication; B.E. Computer Science; MCA
Experience:	Minimum 4 to 5 years of experience in IT and systems
Skill Sets:	Sound knowledge in Network protocols, system administration, IT related project implementation. Well versed with Nortel and CISCO products; setting up VPN tunnel; VOIP; point-to-point lease circuit deployment. Managing the IT team; should be process oriented. Must have an experience in setting up Call Centres.
Mandatory Skill Sets:	Well versed with Nortel and CISCO products
Shift Details:	Evening/Night shift
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