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APPOINTMENT SCHEDULING
& CUSTOMER SERVICE

Medusind provides a host of solutions ranging from appointment scheduling, customer service interactions, in-bound calling assistance to indexing and content management.


Our virtual assistance solutions help our clients take their minds of trivial administrative tasks and concentrate on the core business to service their patients and end clients better.


Patients often forget their dental appointments, and your staff might not necessarily always have the time to make reminder calls, thanks to the constant patient traffic they have to attend to. This is a recipe for missed appointments and eventually - a gradual dip in the number of patients.


With Medusind Solutions' Appointment Scheduling services, those missed appointments can be converted to actual patient traffic. We take the load off your staff and make the reminder calls ourselves. Apart from follow-up visits, we also ensure calls to patients who haven't fixed an appointment in a while and try to convert those calls into actual patient traffic. A win-win situation where you provide patients your best healthcare services, and we carry out the scheduling services for you.


We confirm patient appointments 24 hours ahead so you, our client, are always in the know on the number of patient visits, cancellations and rescheduled appointments.


 
 

MEDICAL SOLUTIONS

DENTAL SOLUTIONS

TPA SOLUTIONS

SPEND CONTENT MANAGEMENT SOLUTIONS

CONSULTING & ALLIED SERVICES

Medusind Success Story

With more than 50 clinics Medusind was asked to call patients to book new appointments, confirm recalls and follow through on incomplete treatment plans. VIEW CASE PAPER

 

 

For more information, please contact us at

1-800-407-0106

 
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