Loading
TUV - ISO 27001 ISMS Certified Company
  SITEMAP CONTACT
YOU ARE HERE: HOME | DENTAL SOLUTIONS | AR FOLLOW UP AND CLAIMS STATUSING
Print this page
Smaller Font
Larger Font

A/R FOLLOW-UP &
CLAIMS STATUSING
- INSURANCE & PATIENT
COLLECTIONS

Next to growing your practice by providing the best in patient care and the most efficient and patient-centric environment, maintaining your accounts receivable at an acceptable level is vital for your continued success, whether you are a single practice or large dental group. Once claims begin to exceed 30-45 days of non-payment, you run the risk of reducing cash flow as well as being denied payments for a variety of reasons.


Medusind's experienced staff of A/R specialists work with thousands of claims daily, resolving issues with insurance carriers so that you can get paid in a timely manner and at the highest level of reimbursement. Based upon parameters provided by our clients, and because we are tied into their practice management software, we can run necessary reports of those claims that require action be taken.


Through our Claims Statusing service, we will determine the reason for non-payment of a claim and provide our clients with details as to what is required to "fix" and resubmit the claim. As an alternative, we will determine the reason for the claim not being paid and handle the adjudication and resubmission of the claim saving your office the time and labor to accomplish this function. In either case, your claims will be handled in a timely and efficient manner reducing your outstanding A/R.


In addition to our working with claims once they reach a certain aging, many of our clients provide us with the backlog of A/R claims (some dating to one year or more) as an initial phase of our work with them.


With regard to patient collections, Medusind has a set of specialists (fluent in English and Spanish) who work with its clients to collect outstanding patient balances. Prior to beginning such collection efforts, clients have the opportunity of "interviewing" our agents to hear, first-hand, their skills in dealing with patients. Medusind, of course, complies with the Fair Debt Collection Practices Act in all of its patient collection activities.



Fee Schedule Maintenance


In addition to the beginning of a calendar year, fees may be changed at any time for hundreds of plans. Many times, this information is received by the practice but just sits in a desk drawer due to the lack of time to update current fee schedules. Incorrect fees affect many areas of a practice including, treatment plans, patient expectations, claims processing and A/R follow up. The wrong fee causes delays in payment and may have a negative effect on patients who must be told that their responsibility is different from what originally was explained to them.


Medusind's staff will enter all fee schedules in your practice management software and maintain them on an on-going basis. This, coupled with Medusind's Eligibility/Benefits Verification and re-verification services insure that treatment plans are correct and that claims are processed accurately leading to increased cash collections, fewer denials and increased revenues.


 
 

MEDICAL BILLING & RCM

DENTAL SOLUTIONS

TPA SOLUTIONS

SPEND CONTENT MANAGEMENT SOLUTIONS

CONSULTING & ALLIED SERVICES

Medusind Success Story

No Medusind Success Story available.

 

 

For more information, please contact us at

1-800-407-0106

 
Facebook
LinkedIn
Copyright © 2014 Medusind Solutions India Pvt. Ltd.. All rights reserved.