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WORK FLOW
AUTOMATION


Augment BPM delivers a scalable and reliable enterprise level process automation environment vital to the success of Medusind.


The Augment, a unique automated solution for Medusind provides real-time reports and a cross-dimensional view of information on work that is pending or completed and on productivity. Augment - is like an ERP for business process management with sharp focus on enhancing productivity and quality, managing compliance, improving manageability, and lowering reaction time to market opportunities. With Augment workflow automation including dynamic skill and business rule driven work allocation, comprehensive QA mechanism including CTQs definition and their subsequent tracking, integration with mainframe, uniform work environment across processes, employee performance management, customer reporting are no longer a challenge. It records all critical production, quality, and performance data for analysis and continuous process improvements.


Implementation and support of Augment is fast, reliable, cost efficient and effective with an experienced and diverse in-house software development team.



 
 

CAPABILITIES

"I just wanted to take this opportunity to tell you how impressed I am with the quality of the work I am QA-ing for XXX. The Medusind employees deserve a well-deserved pat on the back and my eternal gratitude. I just thought you might like to have an objective opinion of the quality that is coming through. After 27 years in this profession, I am REALLY pleasantly surprised..."

QA person of HIM & MT Services Company, Pennsylvania

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