The Augment, a unique automated solution for Medusind provides real-time reports and a cross-dimensional view of information on work that is pending or completed and on productivity. Augment - is like an ERP for business process management with sharp focus on enhancing productivity and quality, managing compliance, improving manageability, and lowering reaction time to market opportunities. With Augment workflow automation including dynamic skill and business rule driven work allocation, comprehensive QA mechanism including CTQs definition and their subsequent tracking, integration with mainframe, uniform work environment across processes, employee performance management, customer reporting are no longer a challenge. It records all critical production, quality, and performance data for analysis and continuous process improvements.

And with an experience and diverse in-house software developer team designing, customizing, implementation and support of Augment is fast, reliable, cost efficient and effective.