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Choosing the Right Medical Billing Software

The medical billing software you choose should meet your business needs.


When choosing the right medical billing software you should first consider what your primary needs are. Once identified, you can begin to analyze some of the more common benefits that come with selecting new software. The American Medical Association noted that the average medical practice can reduce claim submission costs by 55% or more by switching to an electronic filing system. Additionally, a good medical billing software can be used to generate and send patient statements, as well as making it easier to collect payments at the point of care. Choosing the right software can help you streamline your operations, but the wrong system can stall your everyday workflow. Use the following suggestions when deciding which platform would work best for your practice:

Consider the software costs.

Your budget should be the first area you dive into when choosing the right medical billing software. Understanding how much you want to spend up front and in the long run will help you filter your options. When you consult with potential vendors, be sure to ask for a complete summary of costs. Make sure you’re aware of all fees including any costs that could come from cloud-based or subscription style features. Look for software that isn’t back-loaded with additional costs that may be associated with increased use, or user expansion. Make sure the software offers free, unlimited access to features while providing the ability to grow your business. Afterall, this will be an investment which involves commitment and a transition process. You will want to make sure your money is going to a worthwhile product.

What does the software include?

From features to the type of support the software offers, you will want to know everything you are buying into. You will notice many platforms have similar features, while some may offer certain tools not found on every platform. Can the software handle multiple locations and providers or is it better suited for smaller networks? Understanding how scalable the system is will help you determine right away if the product meets your needs. Keeping in mind your specific workflow needs will help narrow down your options and provide some clarity when it comes time to make a final decision. Also, consider the amount of support that different vendors provide for the software. Accessibility to the system can also be extremely important depending on how and when your staff needs to access the software. While many businesses are trending toward a more mobile-geared environment, not every system provides a platform that can be accessed through these methods.

Is the software easy to use?

Think about your current software configuration when integrating any medical billing platform. If you currently use an Electronic Health Record (EHR), you will want to make sure that it works seamlessly with your newly adopted billing software. Also ask yourself, is the user interface (UI) structured in a way that feels easy to follow? Trust your eyes when using the product demo. Basic operations should be easy to execute without going through numerous steps. Regardless, you can expect your staff to need a few days to fully understand the system’s complete functionality. Give yourself a timeframe training that you feel comfortable with and make sure your staff can gain a good understanding within a few days of implementation. Once your workflow is established, your practice will be suited for maximum claim reimbursement while also creating a better front office experience for your patients.

Medusind improves the financial health of medical practices, groups, and hospitals with industry-leading medical billing expertise and technology.
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posted by OBarros
posted in Healthcare Management,Medical Billing
posted date Nov 2017