Medusind Careers

• Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable.
• Understand the client requirements and specifications of the project
• Ensure that the deliverable to the client adhere to the quality standards
• Outbound calls to insurances for claim status and eligibility verification
• Denial documentation and taking further action
• Calling the insurance carriers based on the appointment received by the clients and to get the status of the unpaid claims
• Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software
• Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.)
• Maintain the individual daily logs
• Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
• Work cohesively in a team setting
• Assist team members to achieve shared goals
• Compliance with Medusind’s Information Security Policy, client/project guidelines, business rules and training provided company’s quality system and policies

• Good communication skill
• 1+ year experience in USA AR calling experience
• Experience in medical billing & accounts receivables in US healthcare
• Ready to work in night shift
• Preferably having knowledge of Patient Calling

• In-depth knowledge of .Net Framework 3.5 and above
• Strong analytical skills and able to help other developers on technical queries
• Design, Code and Test Web and Windows applications
• Expert on T-SQL (Transact\SQL), Procedure, Function, Trigger
• Maintain existing software systems by identifying and resolving software defects
• Sound knowledge and working experience on Agile/Scrum methodologies

• Strong in Parameterized, sub reports, snapshot and drill down reports –
• Strong experience designing relational and multi-dimensional models and Knowledge of logical and physical data modelling concepts (relational and dimensional)
• Strong in SSRS reporting off cubes (multidimensional MDX experience preferred)
• Good understanding on performance tuning and should be able to understand and optimize the existing logic.
• Also should be hands on in reporting services SSRS, SSIS (ETL process and integration should must).
• Expert level with T-SQL (Transact\SQL), Procedure, Function, Trigger, Joins.
• Types of reports deployment of reports with Single and multiple connections.
• Knowledge of administration of SQL Server for transactional and analysis systems
• MCSE-BI Certification & Working knowledge on SSAS, SSIS will added advantage

• Design and develop complex reports, perform strong testing
• Write quality SPs, Functions, set an example of quality in front of the team members
• Participates in the peer review process to ensure all reports are reviewed before distribution
• Understand the business requirements
• Remove the technical impediments for the team
• Manage report deployment, Performance Issues, Interact with other development team
• Creates and maintains high quality documents, and adheres to quality standards set by Management.
• Approachable lead any time for any functional or technical concern.
• Get good understanding of the projects as quickly as possible.
• Take necessary measures to avoid centralization of knowledge. There should not be any dependency in the project on anybody.
• Mentor people; raise the education level of your team.
• Knowledge of Agile Scrum Process will added advantage
• Reporting to AM/DM
• Reportees 2-3

• Should have minimum 8 -10 years of experience in NET – C#, MVC 4 / 5, Entity Framework, LINQ, WCF, SQL Server, HTML, CSS, JavaScript, JQuery
• Leading 6-8 people technically
• Experience in reviewing the code and guide developers on functional & technical perspective
• Should have experience in architecture and database design
• Strong analytical skill and able to help other developers on technical queries
• In-depth knowledge of .Net Framework 3.5 and above.
• Preferred with Healthcare domain
• Responsible for providing technical solution for complex requirement
• Design, code and test new Windows and web software applications
• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
• Maintain existing software systems by identifying and correcting software defects
• Investigate and develop skills in new technologies

• Good interpersonal, written, and oral communication skills
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment

Location: Ahmedabad, Chennai & Mumbai

Job Description:

• Should have minimum 3- 6 years of experience in VB.NET or ASP.NET – C#, SQL Server, HTML, CSS, JavaScript, JQuery
• In-depth knowledge of .Net Framework 3.5 and above.
• Preferred with Healthcare domain
• Responsible for providing technical solution for complex requirement
• Strong analytical skill and able to help other developers on technical queries
• Design, code and test new Windows and web software applications
• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
• Maintain existing software systems by identifying and correcting software defects
• Investigate and develop skills in new technologies
• Quickly resolve production issues
• Open for night shifts

• Good interpersonal, written, and oral communication skills
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment

Job Description:

• Collaborate with other professionals to determine functional and non-functional requirements for new software or applications
• Use necessary tools and methodologies efficiently to provide solution to a problem
• Creating high-level product specifications documents with attention to system integration and feasibility
• Define all aspects of development from appropriate technology and workflow to coding standards
• Communicate successfully all concepts and guidelines to the development team
• Oversee progress of the development team to ensure consistency with initial design
• Provide technical guidance, identify reusable components and coaching to developers and engineers
• Suggest and implement solutions for process improvement
• Ensure software meets all requirements of quality, security, modifiability, extensibility etc.
• Willing to innovate and share knowledge. Strong communication and presentation abilities
• Highly analytical mindset, with an ability to see both the big picture and the details

• Proven experience as software architect or equivalent
• Good knowledge and experience in software development
• Proficiency in C#, ASP.NET MVC, Web API, WCF, Entity Framework
• Experience in any one of the Automation tools like Automation Anywhere/ UIPth/ Blue Prism.
• Experience in Windows Service/WPF/Winforms/WWF
• Good knowledge and experience in HTML /HTML5, CSS /CSS3, CSS Frameworks
• Expert in OOPs, SOLID Principles, Design Patterns, Architectural styles and OOAD
• Knowledge in Angular JS, JQuery, AJAX, Angular
• Experience with tools like Jmeter, visio, New Relic & contrast security/any equivalent tool.
• Min 2 years of experience in UML design methodologies
• Excellent in profiling, debugging tools, architectural and code review.
• Expert in SQL Server (SQL Queries, Table design with normalization, Index,  Table Partitioning  & Scanning, Stored Procs)
• Create POC’s to evaluate new tools and technologies
• Strong experience with any of the source control

• Knowledge in any of the build tools like Jenkins, TeamCity, and Bamboo etc.
• Knowledge in any of the release deployment tool like octopus, final builder etc
• Understanding of software quality assurance principles
• Should proactively follow up the backlogs
• Familiar with agile development process

• To code on Medical reports assigning appropriate CPT& ICD codes based on the documentation and per the client specification.
• Work on medical reports assigning appropriate CPT, ICD and modifiers based on the documentation provided
• Follow project-specific guidelines without any deviation.
• Check the LCD policy for all Medicare patients
• Performs assigned tasks/complete targets with speed and accuracy as per client SLAs
• Compliance with client/project guidelines, business rules, and training provided the company’s quality system and policies
• Communication / Issue escalation to seniors if there is any in a timely manner
• Willing to learn and keep self-updated with the latest codes
• Work cohesively in a team setting. Assist team members to achieve shared goals.
• Punctuality is expected all the time

• Should have working knowledge in CPT & ICD coding
• Should have good communication skill

• 2-4 years of experince in RPA (Robotic Process Automation) – Automation Anywhere
• Writing code in Automation anywhere, Bot creation and testing
• Should have experince in automating the bots on RDP (Remote desktop machines) with IR (Image recognition) techniques
• Minimum 6-12 months of experience in dotnet and SQL
• Experince in connecing webservice and database from Automation Anywhere
• Performance testing of bots
• Troubleshooting the bots configuration and execution issues
• Experinced in bot deployment
• IQ bot experince will be an added advantage

• Should have working knowledge in CPT & ICD coding
• Should have good communication skill

• Advanced knowledge of MS SQL, Server Integration Services (SSIS), SQL Server Always On Availability, SQL Replication, and Microsoft Clustering
• Working knowledge of SQL 2005, 2008, 2012, and 2016.
• Ability to perform work in a development and operational business environment.
• Working experience of High Availability (HA) and Disaster Recovery (DR) options for MS SQL Server. Multi-node clustering is required.
• Qualified to troubleshoot and resolve database integrity, performance issues, blocking and deadlocking, replication, connectivity, and security issues.
• VLDB experience is required.

• Involved in the design, implementation, scaling, and support of SQL Server-based distributed applications
• Database software and server installation, migrations, configuration, and management
• Installing changes to database software, service packs, and hotfixes
• Backups, restores, consolidation, and reorganization
• Optimizes and tunes database systems to maximize their performance and operation

• Lead/Manage QA teams.
• Design/execute test plans/strategies.
• Guide, Monitor and evaluate the performance of all team members, ensuring that they can always perform at the highest levels.
• Review test plans, test cases based on requirements.
• Taking ownership of system test activities and managing unit and integration testing in an AGILE environment
• Analysis and creation of formal documentation – including project test plans, reports and proposals when necessary
• Test scripting and manual test execution
• Mentoring fellow team members, reviewing test scripts
• Defect management and reporting
• Should have managed and lead software testing teams across multiple projects.
• Should be able to interact with the customer, stakeholders, teams and management.
• Work independently or with minimal supervision
• Strong communication and teamwork skills. Good people management skills.
• Past / current experience of hands-on work with Programming / Scripting is preferred.
• Past / current experience of hands-on work with test automation using tools like Coded UI, QTP, Selenium, UFT, TestStudio is recommended.
• Excellent skills of defining, planning and conducting test automation PoCs.
• Knowledge of various testing tools across test management, automation and other specialized testing techniques.
• Lead, hire, and develop top-tier QA and test-focused software development engineers
• Be an internal advocate and spokesperson for all QA. Identify and clearly communicate issues, risks, concerns, and successes to management.
• Capable of contributing to multiple projects.

• Strong analytical and business mind
• AGILE & SCRUM experience
• Determined and passionate QA Specialist and have sound knowledge manual/automation methods to test desktop and web across multiple Agile projects
• 10+ years of software testing experience
• Must have had previous experience managing QA teams
• Strong interpersonal and communication (verbal and written) skills
• Excellent planning and scheduling test coverage experience
• Excellent leadership, management and organization skills
• Different manual/automation testing methodologies and bug tracking software. For E.g. Mantis, JIRA etc.

• Understanding the requirement.Programming & developing application through MVC,ASP.net, .net, C#,sql,HTML,Jquery,Code & program the project-based the requirement through Microsoft programming languageRequirement analysis.Understand and implement object-oriented programming and designs.

• Expert in MVC development,Good knowledge on programming language like asp.net, C#, SQL,MVCShould have programming experience in asp.net,.net, sql server, etc.Should have good knowledge on OOPS.Good at communication skill,Good at logical & analytical skills,

• To conduct web-based research on Medical, Surgical, Laboratory Diagnostics and Pharmaceuticals products, procure relevant details for attribute comparison and classification.
• Work with the given information regarding Medical, Surgical, Laboratory Diagnostics and Pharmaceutical products and conduct internet-based research as required by the clients
• Classify the products according to the standards defined (Client schema /UNSPSC etc.)
• Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
• Work cohesively in a team setting. Assist team members to achieve shared goals.
• Compliance with client/project guidelines, business rules and training provided, company’s quality system, and policies.
• Communication / Issue escalation to seniors if there is any in a timely manner
• Keep self-up-to-date on the latest developments in the domain with respect to products and services offered in Medical field.
• Punctuality is expected all the time

Key skills:

• Good computer knowledge and skills
• Good communication skills
• Should be ready to work in USA health care domain

• Bring in process efficiencies to help the team reduce the deliverables timelines drastically ,Sets a different benchmark , completion of work by the team within the desired work hours ( no extended hrs)
• Carries out random audits and implements defect prevention techniques
• Handles client relationship extremely well which opens opportunity for more business.
• Consistently mine the existing clients , create new line of business, add to the revenues significantly,
• Continuous process improvements and automation suggestions which has impacted revenue growth and project deliverables and can be replicated in other processes
• Plan and Create a good backup of resources to take care of contingency plan (attrition, new projects etc)
• Attrition maintained per the company’s standard
• Creating healthy competition in the team to keep up the performance level high

Key skills:

• Should have excellent communications kills
• Should have conflicts resolutions skills
• Should be able to manage large team

• Should have Good Communication (Written & Verbal).
• Knowledge of Asp.Net, MVC and SQL Server is sufficient.
• Any  Institutional training in Dot Net & MVC preferred.
• Candidates who are matching the above criteria will be allowed to appear for the interview process.

• Sound knowledge in Human Anatomy
• Has basic familiarity with AMA CPT coding guidelines, ICD -10 CM guidelines, Modifiers, NCCI edits & other coding concepts.
• Familiar with multiple EHR and Billing systems
• Experience in Neuro Surgery, General Surgery, GI & other specialties

• Defines and implements planning approach for project delivery and refines as needed.
• Defines delivery goals along with management and communicates goals to the team
• Organizes workflows across different functional departments
• Implement overall process and systems to maximize productivity and quality
• Automates as many tasks within the delivery process as possible
• Ensures that change requests made by the client are immediately implemented
• Defines and implements project-specific monitoring methodology, such as daily/monthly metrics
• Monitors multiple client sub-projects across all functions and ensures client SLAs are met consistently at the internal productivity norms agreed upon
• Assists management in monitoring planning projections and delivery  costs, and making adjustments proactively
• Ensures client delivery follows all applicable industry regulations
• Primary point of contact for team management and client counterpart  on delivery related issues/queries
• Prepares production details for invoicing and sends to client manager for approval
• Updates client counterparts on project performance through memos/ summary reports/phone calls
• Assists management in transitioning overall projects
• Assists management in budgeting and delivery related projections
• Preferably with Medical Billing Experience with Provider or with Payer side experience.

Responsibilities :

• Conducts appraisals/reviews for team
• Implements company policies and processes within the team.
• Identifies and nurtures talent
• Works on cultural fit in the team and counsels team members on work related and personal issues
• Keeps team motivated under stressful conditions and acts as the “go-to” person for delivery staff
• Understands different working  styles and adapts management style to maximize value from staff
• Capitalizes and improves skills of employees on project bench
• Determines staffing needs and generates job requisitions

Key skills:

• Should have good written and oral communication skills
• Grasping and ability to learn fast
• Should have analysing skills and reasoning skills
• Should have advanced Excel Skills
• Should have people management skills
• Should have training ,coaching, mentoring skills
• Should have prior experience in handling clients and teams
• Has in-depth domain expertise and can either resolve queries at his/her level or is able to direct query to the most appropriate resource (in-house expert, client, etc)
• Has an in-depth operational understanding of process to suggest improvements to management and client counterparts
• Drive project specific knowledge initiatives.
• Ability to absorb key learning’s and applies to own project
• Identifies best practices in delivery methods and implements across project
• Ability to implement cross training across projects and across processes

• This profile would need to co-ordinate with multiple project managers as he or she will be managing the entire day shift span for Dental RCM.
• Defines and implements planning approach for project delivery and refines as needed.
• Defines delivery goals along with management and communicates goals to the team
• Implement overall process and systems to maximize productivity and quality
• Automates as many tasks within the delivery process as possible
• Ensures that change requests made by the client are immediately implemented
• Defines and implements project-specific monitoring methodology, such as daily/monthly metrics
• Monitors multiple client sub-projects across all functions and ensures client SLAs are met consistently at the internal productivity norms agreed upon
• Assists management in monitoring planning projections and delivery  costs, and making adjustments proactively
• Ensures client delivery follows all applicable industry regulations
• Primary point of contact for team management and client counterpart  on delivery related issues/queries
• Prepares production details for invoicing and sends to client manager for approval
• Updates client counterparts on project performance through memos/ summary reports/phone calls
• Assists management in transitioning overall projects
• Assists management in budgeting and delivery related projections
• Preferably with Medical Billing Experience with Provider or with Payer side experience.

Responsibilities :

• Conducts appraisals/reviews for team
• Implements company policies and processes within the team.
• Identifies and nurtures talent
• Works on cultural fit in the team and counsels team members on work-related and personal issues
• Keeps team motivated under stressful conditions and acts as the “go-to” person for delivery staff
• Understands different working  styles and adapts management style to maximize value from staff
• Capitalizes and improves skills of employees on project bench
• Determines staffing needs and generates job requisitions

Key skills:

• Should have good written and oral communication skills
• Grasping and ability to learn fast
• Should have analyzing skills and reasoning skills
• Should have advanced Excel Skills
• Should have people management skills
• Should have training ,coaching, mentoring skills
• Should have prior experience in handling clients and teams
• Has in-depth domain expertise and can either resolve queries at his/her level or is able to direct query to the most appropriate resource (in-house expert, client, etc)
• Has an in-depth operational understanding of process to suggest improvements to management and client counterparts
• Drive project specific knowledge initiatives.
• Ability to absorb key learning’s and applies to own project
• Identifies best practices in delivery methods and implements across project
• Ability to implement cross training across projects and across processes
• Should have excellent communications kills
• Should have conflicts resolutions skills
• Should be able to manager large team

• Should have minimum 4 – 6 years of experience in NET – C#, MVC 4 / 5, SQL 2008 / 2012, HTML, CSS, JavaScript, JQuery, Ajax
• Have to program MVC,asp.net,.net, C#, sql,
• In-depth knowledge of .Net Framework 3.5 and above.
• Preferred with Healthcare domain
• Responsible for providing technical solution for complex requirement
• Strong analytical skill and able to help other developers on technical queries
• Design, code and test new Windows and web software applications
• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
• Maintain existing software systems by identifying and correcting software defects
• Investigate and develop skills in new technologies
• Doing code reviews
• Estimation and reviews
• Should be able to handle a team

Key skills:

• Good interpersonal, written, and oral communication skills
• Able to prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment
• Experienced in all Microsoft programming language like MVC 4/5, asp.net, .net, C#, SQL.
• Expert in MVC development/programming

The Senior Test Automation Engineer will lead the effort to build new test frameworks and or extend existing

frameworks. The tool/s accommodates both functional and load testing. These frameworks allow us to

perform end‐to‐end testing in multi‐component environments. He/she will working with the test engineers to

design and develop a reusable architecture for the test automation. The Framework or Automation

Architecture should consist the following:

• Prepare Reusable functions, which improve the robustness, re‐usability, and maintainability of their test scripts.
• The framework should be designed in such a way that it increases and speeds up their productivity.
• The engineer also must support the framework/s, for example, supporting dev/qa with issues using the tool. The engineer will implement automation test scripts. Integration with the test management tool is also, planned.
• The Senior Test Automation Engineer must be able to take on leadership responsibilities and influence the direction of the automation effort, and its schedule and prioritization.
• The engineer will work with management, developers, and quality assurance personnel, to meet these goals.
• Additionally, the Test Automation Engineer will also be involved in supporting the build master implement/improve build test processes, environments, and scripts. These build tests ensure that the code drops to quality assurance are of the highest quality.
• experience of hands on work with test automation using tools like Coded UI, QTP, Selenium, UFT, Test Studio

ADDITIONAL

• He/she will provide a practical approach to complex product testing, specifically in the areas of the automation of test cases for the purposes of regression testing. You will be a creative and proactive thinker and you will make use of current technologies to provide extensible automation infrastructures.
• He/she will review product requirements, functional and design specifications to determine and prepare automated test cases.
• He/she will work closely with various Dev team members to understand testing objectives and ensure that problems are resolved in a timely and efficient manner.
• He/she will be part of a team focusing on automation of an identified set of migration tests, checking they run correctly and working within the infrastructure. The team would focus on develop and test these automation buckets which would be executed by other teams..
• Capable of contributing to multiple projects.

Technical skills:

• Strong analytical and business mind
• AGILE & SCRUM experience
• Determined and passionate QA Specialist and have sound knowledge manual/automation methods to test desktop and web across multiple Agile projects
• Strong interpersonal and communication (verbal and written) skills
• Excellent planning and scheduling test coverage experience
• Excellent leadership, management and organization skills
• Different manual/automation testing methodologies and bug tracking software. For E.g. Mantis, JIRA, BTNet, Redmine etc.

Job Description:

Objective: Ensure adherence to client SLA and quality matrices, responsible for mentoring, grooming and optimal utilization of team resources,

• Auditing: Checking the information keyed in by the Data entry operator is accurate or not.
• Analysis of the Account receivable. Analysis of payments received (cash flow) and payments not received within 30 days. Set target for cash flow.
• Account Receivables (AR) Callers: take Escalated calls -AR Reps call on the Insurance companies/Patients/ Hospitals from where payments are due.
• Periodical reports of Revenue recognized as result of Business for the perusal of management.
• Daily workload estimation, plans for the team, and assigns work to individual
• Attrition management
• Project planning to ensure timely delivery and quality standards defined in client SLA.
• Ensures that the team’s productivity and quality targets are met.
• Provides feedback and arrange for appropriate training to ensure optimal team performance.
• Ensure quick ramp up of new joinees in the team.
• Conducts regular team meeting and keep team environment healthy and motivating.
• Has a good grasp on project delivery and independently interacts with client counterparts on day to day issues.
• Develops and maintains appropriate reports to capture team performance and overall project performance. Responsible for timely delivery of the reports to the client.
• Keep self-up-to-date on latest developments in the domain with respect to products and services offered in the field.
• Proactively detect potential quality or data issues/ delays in meeting project timelines and takes action after discussion with the manager.
• Flexible to travel to other office locations to conduct domain trainings as and when required.
• Contribute in the performance evaluation of the team members.
• Coordinating with support staff for any concern or suggestion for the team or raised by the team.
• Identify process improvement opportunities and provide inputs towards automation.
• Conduct operations round of interview from CSE to Team Coach Position.

• To key in data in the specific software used by the clients.
• Receiving Patient’s Demography, Charge sheet, Payment Posting files, Cheques via scan from US or through lockbox (Bank’s site)
• Key in the data received into the specific Client system (software).
• Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
• Work cohesively in a team setting. Assist team members to achieve shared goals.
• Compliance with client/project guidelines, business rules and training provided, company’s quality system and policies.
• Communication / Issue escalation to seniors if there is any in a timely manner
• Keep self-up-to-date on latest developments in the domain with respect to products and services offered in Medical field.
• Punctuality is expected all the time

Key Skills:

• Good at computer skills
• Good at communication skills
• Must be graduate

• To key in data in the specific software used by the clients.
• Receiving Patient’s Demography, Charge sheet, Payment Posting files, Cheques via scan from US or through lockbox (Bank’s site)
• Key in the data received into the specific Client system (software).
• Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
• Work cohesively in a team setting. Assist team members to achieve shared goals.
• Compliance with client/project guidelines, business rules and training provided, company’s quality system and policies.
• Communication / Issue escalation to seniors if there is any in a timely manner
• Keep self-up-to-date on latest developments in the domain with respect to products and services offered in Medical field.
• Punctuality is expected all the time

Key Skills:

• Good at computer skills
• Good at communication skills
• Must be graduate