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Best Practices in Accounts Receivable Follow Up

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Accounts Receivable Follow Up

Open Claims Investigations, Resubmissions, and More

The administrative burdens of tracking unpaid insurance claims, attaching correct documents for timely resubmissions, then updating notations in practice management systems present big challenges to staff efficiency and revenue growth.

Accounts Receivable Best Practices
  • Dental practices should collect 98% of net production
  • No more than 10% of a practice's A/R should be more than 60 days past due
  • No more than 3% of a practice's A/R should be past 90 days due
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Professional Grade Accounts Receivable

If your practice doesn’t perform to these A/R best practices, it might be time for Accounts Receivable Follow Up from Revenue Cycle Management (RCM) professionals who are up to date on all procedure codes and regulations that cause time-consuming resubmissions.

RCM professionals with comprehensive knowledge of insurance plans and the variety of software programs in use can help sort out and correct these situations.

The Medusind A/R Solution

As the national leader in Dental Billing solutions, we help thousands of dental practices with A/R services that include Insurance Follow-Up and Denial Management. 

Our experienced and knowledgeable RCM professionals are dedicated to following up with insurance on a regular basis, resubmiting claims along with attachments if needed and handling denials per your office protocols.

For outsourcing solutions that promote a positive staff culture and create a healthy financial future for your practice, contact Medusind today.

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Accounts Receivable FAQs

Usually after a claim has reached 30 days and not yet paid, we will call to find out the status.

Yes we will resubmit the claim electronically on your behalf, as long as you provide us access.

No we will use your clearing house.

Yes you will receive a weekly report.  If you have to work on any claims we will mark it to your attention.

Only if you sign up for the Initial claim submission process.

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What Our Customers Are Saying

"With Medusind, Eligibility and Benefit verifications are getting done on time which frees up our office staff to interact with patients. And when we need a provider credentialed, they jump on it immediately whether it's for the medical or dental side of our group."

Jenna Testimonial
Jenn Hock Director of Billing

"We have been a Medusind client since 2014 and remain thrilled with our partnership. Our three offices utilize their QuickVerify solution to obtain and populate all eligibility and benefits information directly into our OMSVision PMS. Getting this done on time, every time is invaluable to maintaining the integrity of our revenue cycle and ensuring accurate treatment plans for our patients."

Scomsa Testimonial
Danielle Whitacre Practice Manager

    See how Medusind can work for you

    Tell us about your business or organization and we’ll connect you with a Medusind expert who can show you the products in depth, and answer any questions you have. See how a provider, office manager, or biller use Medusind to empower their practice.

    800-407-0106

    See how Medusind can work for you

    Tell us about your business or organization and we’ll connect you with a Medusind expert who can show you the products in depth, and answer any questions you have. See how a provider, office manager, or biller use Medusind to empower their practice.

    800-407-0106