Best Practices in Accounts Receivable Follow Up

Accounts Receivable Follow Up

Open Claims Investigations, Resubmissions, and More

The administrative burdens of tracking unpaid insurance claims, attaching correct documents for timely resubmissions, then updating notations in practice management systems present big challenges to staff efficiency and revenue growth.

Accounts Receivable Best Practices

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Professional Grade Accounts Receivable

If your practice doesn’t perform to these A/R best practices, it might be time for Accounts Receivable Follow Up from Revenue Cycle Management (RCM) professionals who are up to date on all procedure codes and regulations that cause time-consuming resubmissions.

RCM professionals with comprehensive knowledge of insurance plans and the variety of software programs in use can help sort out and correct these situations.

The Medusind A/R Solution

As the national leader in Dental Billing solutions, we help thousands of dental practices with A/R services that include Insurance Follow-Up and Denial Management.

Our experienced and knowledgeable RCM professionals are dedicated to following up with insurance on a regular basis, resubmiting claims along with attachments if needed and handling denials per your office protocols.

For outsourcing solutions that promote a positive staff culture and create a healthy financial future for your practice, contact Medusind today.

Accounts Receivable FAQs

When do you call on a claim?

Usually after a claim has reached 30 days and not yet paid, we will call to find out the status.

Will you resubmit the claim if the insurance needs additional information?

Yes we will resubmit the claim electronically on your behalf, as long as you provide us access.

Do you have your own clearing house?

No we will use your clearing house.

Will we get a report detailing the claims you have called on and if we need to do anything on our side?

Yes you will receive a weekly report. If you have to work on any claims we will mark it to your attention.

Will you send out our claims daily?

Only if you sign up for the Initial claim submission process.

What Our Customers Are Saying

"With Medusind, Eligibility and Benefit verifications are getting done on time which frees up our office staff to interact with patients. And when we need a provider credentialed, they jump on it immediately whether it's for the medical or dental side of our group."

Jenn Hock Director of Billing

"We have been a Medusind client since 2014 and remain thrilled with our partnership. Our three offices utilize their QuickVerify solution to obtain and populate all eligibility and benefits information directly into our OMSVision PMS. Getting this done on time, every time is invaluable to maintaining the integrity of our revenue cycle and ensuring accurate treatment plans for our patients."

Danielle Whitacre Practice Manager