16 May EHR and Billing Software Integration: Quality Communication is Everything
As complex as medical billing is, getting it done successfully depends on one key element: communication — between a practice’s EHR and its billing software. It’s called integration, but it really means the intuitive, efficient, and accurate communication of patient information, diagnoses, complex coding, and more, between platforms. Successful integration is not about how many bells and whistles or “automated” processes a billing platform offers, it’s about how well it talks to its EHR.
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Successful integration also provides intuitive ways for information to be communicated to staff so they can generate clean claims and keep patient data updated. A difficult communication system will cause inaccuracies, claim denials, resubmissions, significant time loss, and a staff that’s stressed, with less time to focus on patient care.
Documentation and Coding
Every provider is different. Whether it’s a specialty practice or one delivering a wide spectrum of services, its codes must be optimized for its billing system. The codes also have to be monitored regularly for updates because inaccurate coding is one of the most common reasons for claim denials. Frequent denials negatively impact the bottom line, impede a practice’s ability to scale, and reduce staff time for patient care.
So what’s the answer? Not just a platform with a collection of features. Successful Integration often requires help from innovative coders. A team that can work with a practice to create tailored coding solutions for their unique services, as well as the attendant billing processes that go along with them. Developing special medical record templates that meet all coding compliance requirements is a great solution, but not always easy to find.
Staff training means retraining. And that means stress
Any new process causes stress and adds time to an already busy schedule. So the ideal integration is a flexible system that works with a practice’s existing medical billing software. Flexibility includes people, not 800 #s or chat bots, but experienced and knowledgeable billing experts, who are always available to provide support and to help develop new solutions whenever they’re needed.
Super-Easy Integration Solutions = Medusind Solutions
When it’s time to power up your system integration, look to Medusind Solutions. Medusind delivers powerful technology combined with hands-on, problem-solving support from the most knowledgeable experts in the industry.
Delivering leading-edge coding assistance and templates, insurance eligibility and verification expertise, hands-on support for denial management, and tailored reporting capabilities, Medusind integration eliminates the most time-consuming administrative tasks, increases clean claims, and helps every size practice maintain a positive office culture while meeting its growth goals.